Our Refund Policy; 100% Satisfaction Guaranteed!
StudyMEDIC Academy P Ltd (hereafter mentioned as StudyMEDIC or the COMPANY or WE), an award winning training provider for national and international premier medical courses; follows a set of very transparent refund policies which are clearly written below.
We understand that, sometimes things may go wrong from either side –from the students’ or from the company’s side. So, we do consider requests for refund on valid reasons. Under any circumstances, we keep cent percent transparency in all our policies.
Our refund policies clearly indicate the circumstances under which you can get the refund and which you cannot request. These policies also explain the circumstances in which you remain ineligible for a refund.
All applications for refunds shall be scrutinized by the Company which also holds absolute authority to approve or disapprove student’s requests for refunds. The company may initiate the refund if reasons are found valid and may reject if the reasons are not satisfactory. We have no hidden charges for refunds and under all circumstances; we strive hard to provide 100% satisfaction to our customers/ students.
Though our refund policies vary depending on the mode of subscription, our policies are applicable to each course, subscription of course products, and any other paid service we offer. Students can request a refund under the following circumstances.
Students can request a refund for the subscription amount under the following scenarios.
No refund requests shall be approved-
We may cancel or terminate your subscription if anyone else other than you is found accessing our services with your login credentials which we provided for your use. Our subscriptions are for SINGLE USE and only the SUBSCRIBER /STUDENT alone should access our products and courses.
Sharing the login credentials to other persons goes against our policy. We may cancel the access to our product or course to students who violate this rule. Under this circumstance, no refunds will be issued. Students should secure your account/subscription with proper authorization.
Any breach of our policies will result in termination of our service with no refund. Securing one’s account remains the prime responsibility of the student. He or she shall not share his login credentials to anyone else under any circumstances without the prior consent of the company.
How Do I Get Payment Back?
Once your request for refund is approved, the company will initiate the refund either to your bank, credit card or the original method of payment.
Will I get the full amount in refund?
The bank charges will be deducted from the principal amount when we initiate the refunds. Tax fees are also non-refundable.
How Can I Request a Refund?
You can request for a refund by filling out the following form. *FORM HERE*
Can I get a refund in another currency?
The company provides you a refund in the same currency which was used by the student at the time of purchase. No requests for repayment in another currency will be accepted or approved.
How long refunds take?
Once your request for refund is approved, the company will initiate the refund process on the same day or on the next working day. Refunds will normally take 30 to 45 working days, but may vary depending on your bank’s policy.
What If I am not eligible?
Under such situations when the student is found ineligible for the exams either due to a failure by the student in submitting the required forms in time or due to any other reasons for which StudyMEDIC has no role to play, the company is not liable to pay any refunds. However, the company holds a special provision for them to join our next batches for the course they have already paid for. This special provision is applicable only if the student has not accessed any of our course library products or attended the classes.
What if I postpone or reschedule my exam?
If you have decided to postpone or reschedule your exam, the company is not liable to make any repayment to you. However, the company holds a special provision for you to join our next batches only if the student has neither accessed our course library products nor attended our classes.
Important Notes to Read & Remember
The discretion of approving or disapproving the refunds is solely entitled with the company. The company will scrutinize each request for refunds and will approve or reject only on valid reasons. We request you to carefully read the entire policy before you make the purchase, so as to avoid all sorts of future hassles.
All special offers and discounts are valid for a certain period of time alone. Once the period is over, the validity of that offer also ends. Hence, we urge all students to read the following clauses of refund policy before they make payment to subscribe or enrol to our courses.
"Hi mam, i passed my exam, MRCP OB02 WRITTEN, which was impossible for me bcz I'm mother of 2 toddrs n all alone, no help with kids, i was totally lost before joining StudyMEDIC 2weeks crash course for mecpi obg part 2, where i found all the required study material in an organized way n 24 hrs help was available by all mentors specially Dr Sowmya, the way u explained all difficult points n short voice note was amazing superb. I recommend this platform to all candidates who want to clear this exam, the way of teaching is amazing plus all guidelines were explained through meqs, which I found very helpful for exam interesting too, there was no need to study guidelines separately. thank u mam, thank u soooooo much for making this possible for me."
"I'm delighted to share my wonderful experience with the StudyMEDIC team, lead by Dr.Sowmya... They have shown high level of professionalism and dedication and fulfilled the all meaning of being a successful mentor. They were there in my ups and downs and and lead me through out the curriculum. It was quit amazing to have a reliable compass while navigating tough times. I always loved there way of presenting the data, and the user friendly layout of the syllabus on different online platforms. I enjoyed live sessions and it's recordings, and admire the continuous "IT" support every where. Great job StudyMEDIC, God bless all of you."
"I cleared my MRCPI written exam this March. I would like to thank StudyMEDIC team Dr Sowmya mam, Dr Tazeen mam, Dr Priti mam for their constant motivation n support. Thank you for guiding us every point of time and solving all queries right on time. Also the mock exam in the site was very helpful. Thank you very much."
"Dear Mentors in StudyMEDIC. Especially Sowmya N S ma'am Thank you for your guidance and support throughout my journey of MRCPI written exam. Your expertise and wisdom have been instrumental in helping me develop. I am truly grateful for your guidance and am immensely appreciative of all that you have done for me. Thank you for helping me to reach the level that am in really your ways of teaching are unique.. I look forward to study with you in the future."
"Hi, everyone. I recently passed MRCPI (O&G) written in march 2023. It was possible only with the help of StudyMEDIC course. It was very very helpful. Each topic was revised and practiced. Class presentations,wisdom shorts, mock exam were very helpful. All mentors and whole staff very cooperative. Highly recommended to join if you want to pass exam in 1st go. Thank u StudyMEDIC and All team."
"Thank you so much for your support and motivation and really appreciate the efforts of the mentors like you. Your tips and wisdom shots really helped in the last minute preparation."
"I really appreciate and thank the efforts of Dr Sowmya, it was the last minute preparation videos which was just needed for the exam and motivational support that helped me. Also the daily session was helpful. I would recommend you."
"I was held up with both clinical practice and business to take care. Hence was only watching the sessions which turned to be beneficial. And also took the E-course which was a gamechanger. Thanks to Dr. Sowmya for her support."
"The recorded videos were very effective as well as the constant activities and short videos. If you take the course you'll pass."
"All the sessions and the wisdom shots really helped a lot."
"Motivation support from Dr Sowmya is commendable. Also the comprehensive digital library is of great use. Wisdom shot videos in the regular intervals and daily group activity where questions discussed were helpful."
"The course was very useful. Daily tips and the content delivered everything was good. Mock exams are really helpful."
"Daily activities in the group was very good and the motivational support is exceptional."
"Hi, every one .I passed MRCPI (O&G) May 2023. It was possible only with the help of Study medics course. It was very very helpful. Each topic was revised and practiced. class presentations, wisdom shorts and specially one day circuit gave the real exam feel. All mentors and whole staff is very cooperative. Specially Dr Sowmya always tried to motivate and polish in every aspect. Highly recommended to join if you want to pass exam in 1st go. Thank u Study Medics and All team"
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